Candidate experience top priority for The FIRM members

In-house recruiters struggle with the candidate experience, reveals in-house research.

Personalisation and flexibility enabled by technology are the keys to better candidate experience, according to the managing director of The FIRM (The Forum for In-house Recruitment Managers).

“People are used to self-service approaches such as online check-in, so useful tools such as interview scheduling software where people can book themselves into relevant...

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