Quality hurdle remains

British suppliers should tread carefully when dealing with Japanese customers, warned Neill Irwin, an ICL purchasing board member and director of the DTI/CBI initiative Partnership Sourcing, which rec
British suppliers should tread carefully when dealing with Japanese customers, warned Neill Irwin, an ICL purchasing board member and director of the DTI/CBI initiative Partnership Sourcing, which recently visited Japan.

“When they deal with the West, they are never really 100 per cent confident that quality, service and delivery will be met all the time,” Irwin...

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