Wider role for agents gives purchasers strategic scope_2

Corporate travel managers are moving into more general purchasing roles and there is the potential for a more strategic responsibility, according to the Institute of Travel Management (ITM).

“The role of the corporate travel manager is changing,” Loraine Holdcroft, executive secretary of ITM, told SM. “Applications to join the ITM are increasingly from people in general procurement who have been given responsibility for travel management as one of their procurement roles.”

She denied that travel management will cease to be a specialist skill, “but...

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