Delivering change

Royal Mail is undergoing a massive turnaround, and this has had a major impact on the way it manages recruitment and retention

Royal Mail is a great place to work at the moment. Just a few weeks ago the British postal institution reported record profits of £537m and allocated each worker a bonus of more than £1,000 to say thank you. If that wasn’t incentive enough, the company also announced it would re-run its recent sickness incentive scheme, where staff who do not take a day off sick for a...

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