Going for gold

Defining best practice in purchasing and supply, as in other areas of corporate life, can be difficult. But as Malcolm Wheatley explains, what is clear is that the pursuit of excellence requires strong leadership

Stop for a minute and think: is what you do excellent? If marks were awarded, would you and the operation that you manage be assessed as meeting the gold standard, or merely scrape in at the silver level, or even bronze? Are you excellent, or just adequate?

It’s a question that few of us ever have to answer. While Olympic athletes, figure skaters and the like...

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