Hellbent or heaven sent?
13 September 2012
Management consultants are often tarnished with a ‘breeze in, breeze out, send bill’ reputation. But few companies would deny that calling in the experts can work wonders - you just have to choose the right firm and come up with a clear brief, says Malcol
It was former ICI chairman and television’s “Troubleshooter” Sir John Harvey-Jones who popularly characterised management consultants as people who borrowed your watch in order to tell you the time - and then billed you for the privilege. Along with his prediction of the demise of Morgan Cars, it’s a charge that will survive long after he has finally hung up his...