It’s good to outsource
13 September 2012
Low-cost country sourcing often gets a bad press. But the chief procurement officer at BT Group sees it as an opportunity for purchasers to show leadership, as she tells Anusha Bradley
Critics have been quick to pounce on the risks of outsourcing work to low-cost countries. And headlines regarding stolen bank details have done little to instil public confidence in the trend. A report from the UK’s Financial Services Authority in April warned of the “material risk” involved, including data security and job losses.
But Meryl Bushell, chief...