Never too late to relate
13 September 2012
Dave Littlefield describes how a development programme has helped construction company Galliford to get closer to its clients, cut costs and win a National Training Award
Construction sites are difficult places. Messy, hazardous and uncompromising, building sites require hard hats and a degree of toughness - much the same as the relationships between contractor and client. Traditionally, relationships in the construction industry have been adversarial in nature, characterised by confrontation and mutual suspicion. Everybody believes...