Recruiters pass on the process

Recruitment process outsourcing is the latest staffing trend to hit UK business. What does it mean for traditional recruitment and how should agencies respond?

There’s barely an industry that’s remains untouched by the commercial force that is outsourcing. The worlds of call centres, back-office operations, IT development, textiles manufacture and even filmmaking have each felt the effects of both onshore and overseas competition.

Research company Gartner estimates that outsourcing business processes is worth $134bn...

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