Rivals close in on agency territory

Recruitment agencies are facing increased competition, especially from websites and outsourced services

Like football punditry, recruitment is something many people say looks easy and that they could do themselves. Agencies have always been under threat from competition, and it looks set to intensify.

Just take a look at the low-cost end of the market. More accurately, the free end of the market. Jobcentre Plus, run by the Department for Work and Pensions, is...

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