The science of compliance

Off-contract, or ‘maverick’, buying costs organisations millions of pounds every year and is a massive headache for purchasing professionals. SM gathered a small panel of experts together to discuss why it happens and whether e-procurement is the solution

The panel • Norman Turner is head of procurement and central services at Airtours, the UK’s biggest package holiday company, where he has responsibility for a wide range of goods and services, as well as for resort and retail logistics and property management. His previous employers include British Coal, entertainment...

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