Systemic mistakes

Public-sector IT projects have failed because the government insists on a bespoke system every time. It should buy package software instead, says Dennis Keeling

A number of high-profile failures of government IT projects have led to strong criticism of the industry by senior government officials. But they seem unable to understand that many of their difficulties are of their own making.

As chief executive of the Business Application Software Developers Association (BASDA) and a consultant on a number of government IT...

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