An upgrade from economy

By contributing major cost savings during one of British Airways’ most difficult times, procurement now enjoys a higher status at the airline, its boss tells Geraint John

Few procurement directors are invited to address a gathering of major shareholders and financial analysts. Silla Maizey is one of them. At British Airways’ investor day in March, she appeared alongside the likes of Rod Eddington, the company’s Australian-born chief executive, John Rishton, its chief financial officer (and her boss), and BA’s long-serving chairman,...

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