Why visiting pays

In the third article of our series, John Matthews discusses how regular and pre-planned visits to a supplier are a crucial part of supplier management

A basic tenet of effective supplier management is that most supplier visits will involve meeting with them at their premises. After all, an accurate evaluation of a supplier’s current and potential capabilities, intentions and aspirations can only really be gauged by an intimate knowledge of their operations. Unfortunately, in many organisations, buyers rarely meet...

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