Difficulty of business trust
Business leaders across Europe are still finding it difficult to create trust at an organisational level, according to a Manpower report.
The findings suggests that even though organisations know that trust and employee engagement impact on the top and bottom line, business leaders are still finding it difficult to create trust at an organisational level.
The report also noted how trends, such as remote workforces, demographic changes, and mass migration within Europe are all strong influencing factors in the creation of a high-trust environment.
Mark Cahill, managing director of Manpower UK, says: “Lack of trust costs companies money, not just in terms of time wasted on needless checks and double checks, but also in the loss of potential revenue. High trust is needed to spawn innovation – the lifeblood of Europe's knowledge economy. As our lives become more complex, leaders will need high cultural IQ to create trust. Trust drives engagement and the research shows how high levels of employee engagement can produce annual share price increases of around 10% above the industry average.”
The report advises companies to judge what type of trust is needed and rigorously align all systems and processes accordingly and to admit any personal or organisational breaches of trust and work to repair them.
The report formulated its findings following a series of joint roundtables, evaluation of associated texts in this field, and met with leading industry experts to expand upon and inform its findings.
