The Capita Group says that it intends to enter into a new contract with insurance provider MetLife Europe as part of their strategic outsourcing partnership.

The £120m 10-year contract will see Capita provide customer servicing, policy administration, claims activity and related IT support for MetLife’s pension and bond products for customers in the UK and Ireland.

Capita chief executive, Paul Pindar, says: “MetLife chose to extend their relationship with us both because of our cost-effective delivery and our effective customer service. Under this contract our integrated operating infrastructure will not only deliver further cost and quality benefits but will also provide a flexible platform for MetLife’s growing business.”