Recruiters have been urged to get to back to basics by Voyager Software’s sales director.

Paul Thompson says that recruiters are currently forgetting the basics – recruitment is a ‘sales and service’ business.

“Having seen many, many recruiters moving into internal recruitment positions the feedback is stark – hiring managers say their phones are not ringing.  At a time when you would expect recruiters to roll up their sleeves and work their phones and contact network, the opposite seems to be happening.

“Recruiters who have entered the market in the last few years, when finding business was easy, have only experienced growth in the sector: some have become lazy.”