In-house recruiters should ‘learn from their agency cousins’

In-house recruitment and HR professionals may not always be on the most cordial of terms with recruitment agencies, but last week at our Smart Resourcing conference, sponsored by Eploy, one of the major takeaways was that corporate resourcing professionals should “learn from our agency cousins” in how they ‘win’ business within their company.
Tue, 5 Mar 2013In-house recruitment and HR professionals may not always be on the most cordial of terms with recruitment agencies, but last week at our Smart Resourcing conference, sponsored by Eploy, one of the major takeaways was that corporate resourcing professionals should “learn from our agency cousins” in how they ‘win’ business within their company.

This was the last of four key takeaways from the day suggested by event chair Roopesh Panchasra, director, recruitment, at Expedia.

It followed keynote speaker John Vlastelica’s call for in-house recruiters to align themselves with the business to create valued strategic partnerships.

“Learn from our agency cousins,” said Panchasra. “Agency side you have to win that business.”

In-house, he continued, “there’s an element of complacency”. The problem, he said is that an in-house recruiter already has guaranteed work, rather than having to prove their worth.

Panchasra went on to suggest using internal ‘brand ambassadors’, those line managers or departments who you establish strong relationships with to extol the in-house recruiter’s capability, in the same way as a recruitment agency would use case studies.

Panchasra’s other takeaways were:
•    Get your recruitment team to understand the market, to “learn the company and the industry”
•    Think big and “hire for tomorrow”
•    “Provide inspirational leadership – or people will turn off”

Read more online from the Smart Resourcing event, and see extensive coverage in the March edition of Recruiter magazine, out next week.

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