The 2017/18 report, released this week, reveals EASI received 1,261 complaints in 2017/18, compared to 828 in 2016/17, although the body attributes this to work it has carried out in raising awareness and a higher media profile in general around workers’ rights.

The recruitment sectors attracting the most worker complaints were hospitality and healthcare, with these sectors accounting for almost a third of total complaints over the period. The highest number of complaints related to agencies’ failure to pay workers.

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