Advice for consumers buying on the Internet has been issued by the Office of Fair Trading. The OFT said the guidance was designed to build confidence in online shopping and enable customers to make better choices. Pages available on the website cover consumer rights, choosing a supplier, transactions, what to do if things go wrong, what to watch out for and tips on buying from abroad.
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Advice for consumers buying on the Internet has been issued by the Office of Fair Trading. The OFT said the guidance was designed to build confidence in online shopping and enable customers to make better choices. Pages available on the website cover consumer rights, choosing a supplier, transactions, what to do if things go wrong, what to watch out for and tips on buying from abroad.
Local authority purchasing came into the best-value spotlight again last week when Portsmouth City Council announced an overhaul of its procurement activities under the regime.
The government is ahead of schedule for meeting the construction procurement target it set itself for next month, according to a senior public official, writes Elizabeth Bellamy.
Effective communication with customers paid dividends for soft drinks supplier Cott Beverages when it cut product lines after it analysed their costs and profitability.
The European Commission is to force purchasers to use a standard form when sending tenders to the Official Journal of the European Communities (OJEC) in an effort to cut errors in submitting tenders.
Michael Fradette and Steve Michaud
Simon & Schuster, £9.99
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The Construction Industry Board (CIB) is considering setting up a complaints commission in a bid to make contractors comply with its tendering and project management code.